Terms & Privacy

Website Terms and Conditions & Privacy Policy for bluekoalacoffeeco.com.au

Welcome to bluekoalacoffeeco.com.au (the "Site"), built on Ready.ai and operated by Blue Koala Coffee Co. ("we", "our", "us"). By accessing our Site, using our features, participating in our Square Loyalty program, or entering our competitions, you agree to these Terms and Conditions and our Privacy Policy. Last updated: 20 May 2026.

Part A: Terms and Conditions

1General Conditions

Agreement: You must be at least 18 years old or have parental consent to use this Site.

Modifications: We reserve the right to change these terms at any time without notice.

Site Availability: We do not guarantee uninterrupted access to this Ready.ai-hosted platform or its enhanced features.

2Competitions, Giveaways, and Square Loyalty

Eligibility: Entry is open to all legal residents of Australia aged 18 years or older.

Entry Validity: Late, incomplete, corrupted, or automated entries will be disqualified.

Prize Conditions: Prizes are non-transferable, non-exchangeable, and cannot be redeemed for cash.

Square Loyalty: Loyalty points, rewards, and accounts are managed through Square. We reserve the right to modify or terminate loyalty perks at our discretion without prior liability.

3Public Calendar and Van Live Tracking

Calendar Limitations: Our Site features a public calendar displaying daily routes and event bookings. While we aim for accuracy, schedules may change due to traffic, weather, or mechanical failure.

Event Details: Publicly visible details are limited to event names, locations, and public-attendance status. We do not publish sensitive private data without consent.

No Reliance: We are not liable for any loss, inconvenience, or travel costs incurred due to reliance on incorrect calendar listings or live-tracking markers.

4Limitation of Liability

ACL Compliance: Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law.

Liability Cap: To the maximum extent permitted by law, Blue Koala Coffee Co. is not liable for any indirect, incidental, or consequential damages arising from your use of our Site, tracking apps, or mobile vans.

Total Liability: Our liability for breach of a non-excludable condition is strictly limited, at our option, to replacing the goods or resupplying the services.

5Intellectual Property

Ownership: All content on this Site — including logos, text, graphics, and images — is the property of Blue Koala Coffee Co.

Restrictions: You may not copy, reproduce, or distribute our intellectual property without prior written consent.

Part B: Privacy Policy

1Collection of Personal and Tracking Information

We collect personal data that you voluntarily provide to us when you fill out contact forms, subscribe to updates, enter competitions, or register for our Square Loyalty program. This may include your name, email address, phone number, and postcode.

Enhanced Tracking Data: Because this Site integrates Google Maps, Meta, TikTok, LinkedIn, and X (Twitter) features, these platforms may automatically collect your IP address, device identifiers, and browser details.

Live Location: If you use our live van-tracking tools, the website may request access to your device's real-time geographic location.

2How We Use Your Data

We strictly use your personal information for internal purposes to enhance your experience. This includes:

  • Internal Marketing: Sending newsletters, promotional offers, and discount codes.
  • Van Location Notifications: Sending alerts about where our coffee vans are parked.
  • Special Events: Inviting you to community activations, catering events, or VIP tastings.
  • Loyalty & Competitions: Managing your Square Loyalty points and processing competition entries.

3Data Protection (No On-Selling)

Zero Commercial Sharing: We respect your privacy. We will never sell, rent, lease, or trade your personal information to third-party companies for their independent marketing purposes.

Third-Party Providers: Data is shared safely with trusted platforms (like Square and Ready.ai) to operate our business. These parties are legally bound to keep your data secure.

Ad Platform Pixels: We use tracking pixels from Meta, TikTok, LinkedIn, and Google to measure ad performance. These platforms process data according to their own privacy policies.

4Cookies Policy

Our Site uses standard cookies and web beacons to improve functionality and optimize performance.

Functional Cookies: Essential for features like live van tracking and calendar rendering.

Analytics Cookies: Used to understand how visitors interact with our Ready.ai site.

Managing Cookies: You can choose to disable cookies through your browser settings, though doing so may cause some enhanced tracking features to stop working correctly.

5How to Opt-Out and Unsubscribe

You retain complete control over your communication preferences. You can stop receiving updates from us at any time using the following methods:

  • Email Unsubscribe: Click the "Unsubscribe" link located at the bottom of any marketing email we send.
  • SMS Opt-Out: Reply with the word "STOP" to any mobile loyalty notification received.
  • Direct Request: Email us directly at bluekoalacoffeeco@gmail.com with the subject line "Unsubscribe Request". We will manually remove your details within 48 business hours.

6Data Security and Breach Notification

Storage: We implement standard digital encryption and password protections to secure your data against unauthorized access.

NDB Scheme: In the unlikely event of a data breach that risks serious harm, we comply fully with the Australian Notifiable Data Breaches (NDB) scheme to inform you and the Office of the Australian Information Commissioner (OAIC).

7Contact Us

If you have any questions regarding these Terms or wish to access, update, or delete your personal information, please contact us at:

bluekoalacoffeeco@gmail.com

Questions?

If anything here is unclear, or you have concerns about your data, hit us up:

BlueKoalaCoffeeCo@gmail.com

0435 775 531

Gold Coast, QLD, Australia

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