Privacy Policy

We collect personal data that you voluntarily provide to us when you fill out contact forms, subscribe to updates, enter competitions, or register for our Square Loyalty program. This may include your name, email address, phone number, and postcode.

Enhanced Tracking Data: Because this Site integrates Google Maps, Meta, TikTok, LinkedIn, and X (Twitter) features, these platforms may automatically collect your IP address, device identifiers, and browser details.

Live Location: If you use our live van-tracking tools, the website may request access to your device's real-time geographic location.

We strictly use your personal information for internal purposes to enhance your experience. This includes:

• Internal Marketing: Sending newsletters, promotional offers, and discount codes.
• Van Location Notifications: Sending alerts about where our coffee vans are parked.
• Special Events: Inviting you to community activations, catering events, or VIP tastings.
• Loyalty & Competitions: Managing your Square Loyalty points and processing competition entries.

Zero Commercial Sharing: We respect your privacy. We will never sell, rent, lease, or trade your personal information to third-party companies for their independent marketing purposes.

Third-Party Providers: Data is shared safely with trusted platforms (like Square and Ready.ai) to operate our business. These parties are legally bound to keep your data secure.

Ad Platform Pixels: We use tracking pixels from Meta, TikTok, LinkedIn, and Google to measure ad performance. These platforms process data according to their own privacy policies.

Our Site uses standard cookies and web beacons to improve functionality and optimize performance.

Functional Cookies: Essential for features like live van tracking and calendar rendering.

Analytics Cookies: Used to understand how visitors interact with our Ready.ai site.

Managing Cookies: You can choose to disable cookies through your browser settings, though doing so may cause some enhanced tracking features to stop working correctly.

You retain complete control over your communication preferences. You can stop receiving updates from us at any time using the following methods:

• Email Unsubscribe: Click the "Unsubscribe" link located at the bottom of any marketing email we send.
• SMS Opt-Out: Reply with the word "STOP" to any mobile loyalty notification received.
• Direct Request: Email us directly at bluekoalacoffeeco@gmail.com with the subject line "Unsubscribe Request". We will manually remove your details within 48 business hours.

Storage: We implement standard digital encryption and password protections to secure your data against unauthorized access.

NDB Scheme: In the unlikely event of a data breach that risks serious harm, we comply fully with the Australian Notifiable Data Breaches (NDB) scheme to inform you and the Office of the Australian Information Commissioner (OAIC).

If you have any questions regarding these Terms or wish to access, update, or delete your personal information, please contact us at:

bluekoalacoffeeco@gmail.com