Frequently Asked Questions

Head to our 'Find Us Today' page and you'll have everything you need in one spot — live open/closed status, the full weekly schedule, a monthly calendar, and a 'Get Directions' button so you're never left guessing. We make it as easy as possible to track us down — because a great coffee shouldn't be hard to find!

Yes! We follow a consistent weekly schedule, popping up at the same spots on the same days each week — so once you find us, you'll always know where to look! Check our Find Us page for the full weekly breakdown and monthly calendar. We do occasionally mix things up for special events or private bookings, so it's always worth a quick check before you head out — just to be sure we're where you expect us!

Monday to Friday we're up early and ready to go — catch us from 6:30 AM through to 11:30 AM. Weekends are a little more flexible; if we're not booked for a private function or setting up at a market, you'll most likely find us near the beach from around 5:30 AM until 11:00 AM. Fast, fresh and ready when you are — check the 'Find Us Today' page for where we'll be and the exact times for each stop.

Our location calendar clearly marks any closed days with a red indicator — no mystery, no wasted trips! When you visit the 'Find Us Today' page on a closed day, you'll see a friendly notice letting you know we're taking a well-earned break. We also post updates on our social media, so give us a follow and you'll always be in the loop before you make the drive.

Head to our Contact Us page and fill in the form — we'll get back to you within 24 hours. You can also call us directly, send an email to BlueKoalaCoffeeCo@gmail.com, or reach us on Instagram and Facebook. We're always happy to chat!

Absolutely — and we genuinely love it! Whether it's a wedding, corporate function, birthday celebration, school event, or something entirely one-of-a-kind, we're all in. Head over to the 'Book Us' page, drop us your event details, and we'll get back to you with availability and all the good stuff. We can't wait to hear what you've got planned!

We recommend booking at least 2–4 weeks in advance for private events, and 2–3 months ahead for weddings or large corporate functions. Popular dates fill up quickly, so the earlier you enquire, the better!

We cover most locations across the greater Gold Coast area and surrounding regions — and honestly, we'll always do our best to get to you wherever you are! If your event is a little further afield, a small travel fee may apply, but that's never stopped us from making a great event happen. Head over to the 'Book Us' page and let us know where you're at — we'd love to make it work!

Everything you need for a cracking event — the van arrives fully loaded with our barista on board, premium coffee and tea flowing, cups and supplies sorted, and full setup and cleanup taken care of so you don't have to lift a finger. Want to add food to the mix or put together a custom menu? We can absolutely make that happen. Whether it's a few extra bites or something a little more tailored to your event, just reach out and let's chat through your ideas — we love making each booking a little special.

The Blue Koala blend isn't something you'll find anywhere else — and that's exactly the point! It's a fully custom roast, built from a hand-picked mix of beans and crafted to absolute perfection by our dedicated roast specialist. These aren't off-the-shelf beans with a fancy label slapped on them — every note, every layer of flavour in the profile has been obsessed over, refined, and dialled in from the ground up. Freshly roasted every time, because anything less just wouldn't be us. Every cup carries that same level of love and craft — and honestly? We think you can taste the difference!

Absolutely! Oat milk, almond milk, soy milk, coconut milk — we've got all the good stuff on board. Just let us know your preference when you order and we'll have you sorted. A small surcharge applies for some alt milks, but nothing that should stand between you and the exact drink you love.

Absolutely — because everyone deserves a great brew, caffeine or not! Our decaf is Swiss Water processed, which means it's completely chemical-free and still packed with all the flavour you'd expect from a proper Blue Koala coffee. No compromise, no shortcuts — just a seriously good cup without the buzz.

Oh, where do we start! Our food menu is packed across three seriously good categories — Grab & Go Healthy Meals (fresh wraps and sandwiches that'll actually keep you going), Hot Food (pastries, toasties, and hot snacks that are dangerously good), and Cakes, Slices & Sweet Treats for when you absolutely deserve it. Head over to the Menu page for the full lineup — we can't wait to see you at the van!

Our menu is always evolving — new items, fresh specials, and exciting additions are always in the mix! Because things change so regularly, our staff are genuinely the best people to talk to when it comes to finding something that suits your tastes. Just have a chat with the crew when you visit and they'll walk you through what's available and steer you in the right direction. We'd never leave you without options — so don't be shy, ask away!

Absolutely! We love bringing the full Blue Koala experience to your event — from intimate gatherings to big celebrations, we've got you covered. Our catering packages can include everything from coffee service and food platters to custom menus tailored just for you. Head over to the 'Book Us' page and drop us a line — we'd love to hear what you've got planned and help make it happen.

Our catering is built for groups of 20 or more — so whether you're planning an intimate celebration or a full-scale function, we're set up to bring the full Blue Koala experience to your event. Not sure if your headcount fits the bill? Just reach out and let's have a chat — we're always happy to work something out!

Absolutely — and honestly, this is one of our favourite parts of the job! We love getting creative and putting together something a little special for each event. A specific coffee selection, themed drinks, a curated food spread — you name it, we'll make it happen. Head over to the 'Book Us' page and drop us your ideas. We'll work with you every step of the way to design something your guests will be talking about long after the last cup.

The van arrives fully equipped and ready to deliver on all your coffee and alternative beverage needs — we've got that completely covered from the very first brew. If your menu calls for something that goes beyond what the van carries, no stress at all — we can absolutely get you covered and arrange whatever additional equipment you need. Whatever your event looks like, we'll make sure everything is sorted so you can just enjoy the day. Reach out and let's talk through the details!

Great question — and honestly, we get asked this a lot! Here's the thing: we're a mobile van, which means we're always on the move. By the time you place an order online and drive to collect it, we might've already packed up and headed to our next stop — and nobody wants to arrive to an empty parking spot! Plus, there's something special about rocking up to the van, having a chat with our barista, and getting your coffee made fresh right there in front of you. No lukewarm drinks sitting around waiting, no confusion about which location we're actually at — just good coffee, made to order, served with a smile. Come say hi, we promise the wait is worth it!

Hands down, cash is our favourite — there's something classic about it and we're not ashamed to say it! That said, we totally get that not everyone's carrying a wallet full of notes these days, so we've got you covered with all major credit and debit cards, plus tap and go with Apple Pay and Google Pay. However you pay, we'll make sure you get your hands on the good stuff — nobody's missing out on their brews and bites around here!

Watch this space — we're cooking up something special for our regulars and we genuinely can't wait to share it! In the meantime, following us on Instagram and Facebook is the next best thing. That's where you'll find location updates, exclusive offers, and all the latest Blue Koala goodness — and trust us, you won't want to miss it!

Rain or shine — the van is out there! A little drizzle has never stopped a good coffee run, and we're set up to handle most weather conditions like a pro. In the rare case of a severe weather warning, safety always comes first and we'll make the call to sit that one out — but we'll always give you a heads up beforehand. Check our social media or the 'Find Us Today' page for any updates, and we promise you'll never be left hanging without your morning brew!